Privacy Policy
At Inclusion Online Therapy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website inclusiononlinetherapy.com and engage with our services. By using our website and services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or use our services:
Personal Identifiable Information (PII): This includes your name, email address, phone number, and any other information you provide when you sign up for services, book appointments, or contact us.
Health Information: As a provider of therapy services, we may collect health-related information necessary for providing our services. This information will be treated with the highest level of confidentiality.
Payment Information: If you make a payment through our website, we collect payment details such as your billing address, credit card number, and other financial data.
Automatically Collected Information: When you visit our website, certain information is automatically collected, including your IP address, browser type, operating system, and website activity (e.g., pages viewed, time spent on the site). This information helps us improve our website and provide a better user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: We use your personal and health-related information to schedule therapy sessions, deliver counseling services, and communicate with you about your treatment.
To Improve User Experience: Automatically collected information helps us optimize our website, personalize your experience, and troubleshoot technical issues.
To Process Payments: Payment information is used to process transactions securely.
To Comply with Legal Obligations: We may need to use or disclose your information to comply with legal requirements, respond to subpoenas, court orders, or legal processes, or protect the rights, privacy, safety, and property of our clients and staff.
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Data Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
Access Control: Access to your personal and health-related information is limited to authorized personnel who need it to perform their job duties.
Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
4. Sharing of Information
We do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, website hosting providers). These providers are obligated to protect your information in accordance with this policy.
Legal Compliance: We may disclose your information to law enforcement, regulatory authorities, or in response to legal proceedings if we are required to do so by law.
Consent: We may share your information with your consent, such as when you choose to participate in collaborative therapy sessions or involve another healthcare provider.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and request corrections if any of your data is inaccurate.
Data Deletion: You can request the deletion of your personal information, subject to legal requirements or our need to retain certain data for legitimate business purposes.
Opt-out of Communications: If you no longer wish to receive promotional emails or communications from us, you can opt-out by following the instructions in the emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your usage of our website and to improve your browsing experience. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your privacy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Inclusion Online Therapy
Email: info@inclusiononlinetherapy.com
Phone: 786-791-3080
Website: inclusiononlinetherapy.com